Anyone familiar with TrackMate?

[Bal r 14]

I ordered their lap counter/timer a few days ago and I was curious about how long it would take before I would get it. But, they do not respond to telephone or email messages. So, I am a little concerned. Has anyone else dealt with them?

[RichD]

You did not say where you live, normally it would be less than two weeks, but shipping times have been longer because of COVID-19. If your package has to cross the border that can add a few days.

[Billy boy]

great company with a solid product. Very well known in the slot car community.

[Austin]

I had my HO setup just over a week , easy setup and works great

[Pappy]

great company with a solid product. Very well known in the slot car community.

I agree, I wouldn't worry about not receiving it.

[Bal r 14]

I never had any doubts about their products. I was mostly concerned with the lack of any response to my attempts to communicate. It seems pretty unusual, from the responses I have received from other vendors of slot car products.

[ken weir]

They will get ahold of you if there are any issues. Otherwise they will simply ship your purchases.

[Bal r 14]

Thanks. I can live with that.

[dungeonracer]

I never had any doubts about their products. I was mostly concerned with the lack of any response to my attempts to communicate. It seems pretty unusual, from the responses I have received from other vendors of slot car products.

Yeah, Daniel isn't that good in the communication department, but if you're persistent, he will respond. I have better luck by calling him rather than by email.