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Anyone familiar with TrackMate?

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  • Anyone familiar with TrackMate?

    I ordered their lap counter/timer a few days ago and I was curious about how long it would take before I would get it. But, they do not respond to telephone or email messages. So, I am a little concerned. Has anyone else dealt with them?

  • #2
    You did not say where you live, normally it would be less than two weeks, but shipping times have been longer because of COVID-19. If your package has to cross the border that can add a few days.

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    • #3
      great company with a solid product. Very well known in the slot car community.

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      • #4
        I had my HO setup just over a week , easy setup and works great

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        • #5
          Originally posted by Billy boy View Post
          great company with a solid product. Very well known in the slot car community.
          I agree, I wouldn't worry about not receiving it.
          Butch

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          • #6
            I never had any doubts about their products. I was mostly concerned with the lack of any response to my attempts to communicate. It seems pretty unusual, from the responses I have received from other vendors of slot car products.
            Last edited by Bal r 14; February 26, 2021, 12:32 PM.

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            • #7
              They will get ahold of you if there are any issues. Otherwise they will simply ship your purchases.

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              • #8
                Thanks. I can live with that.

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                • #9
                  I never had any doubts about their products. I was mostly concerned with the lack of any response to my attempts to communicate. It seems pretty unusual, from the responses I have received from other vendors of slot car products.
                  Yeah, Daniel isn't that good in the communication department, but if you're persistent, he will respond. I have better luck by calling him rather than by email.

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